Frequently asked questions
What makes PhysioFunction different from general physiotherapy providers?
Our team consists of specialist neurological and MSK physiotherapists, many with advanced training and experience in complex rehabilitation. We go beyond standard therapy by:
- Providing access to specialist technology.
- Developing tailored, evidence-based rehabilitation programmes.
- Delivering outcome-focused care with clear, measurable goals.
- Offering long-term rehabilitation pathways, not just short-term interventions.
- Understanding the medico-legal and case management landscape, including the importance of consistent documentation, communication, and reporting.
Do you accept clients under case management and litigation?
Yes, we regularly work with case managers, solicitors, and insurers to support clients involved in litigation or under long-term care plans. We understand the complexities of case-managed rehabilitation and the importance of:
- Clear communication and liaison.
- Timely reporting and record keeping.
- Collaborative goal setting.
- Budget awareness and cost transparency.
- Always maintaining the best interests of the client.
Can PhysioFunction provide clinical reports?
Yes. We routinely produce:
- Initial Assessment Reports – comprehensive evaluations of the client’s current functional status, clinical needs, and recommended rehabilitation plan.
- Progress Reports – tracking clinical goals, milestones, challenges, and next steps.
- Discharge Summaries – providing clarity on outcomes and future recommendations. All reports are written in a clear, structured format suitable for case management or legal teams and can be tailored to individual requirements.
How do you ensure rehabilitation is goal-driven?
We use the SMART goals framework (Specific, Measurable, Achievable, Relevant, Time-bound) in collaboration with the client, family, and relevant professionals. Progress toward goals is reviewed regularly and adapted as the client’s needs and abilities evolve.
Goals may include:
- Improving independence in transfers or walking.
- Enhancing upper limb function for self-care.
- Reducing spasticity or improving postural alignment.
- Enabling participation in meaningful activities.
- Facilitating return to work, hobbies, or community life.
Do you work with other professionals in the MDT?
Absolutely. We work closely with:
- Occupational Therapists – for joint therapy sessions or coordinated plans.
- Speech and Language Therapists – particularly in ABI and stroke rehabilitation.
- Psychiatrists/Psychologists - especially when clients are presenting with mental health conditions such as depression, anxiety, PTSD, or behavioural changes post-ABI or in the context of FND. Collaborative input from psychiatry can help us better understand and support the emotional, cognitive, and behavioural aspects that may be influencing rehabilitation engagement or outcomes.
- Support Workers and Carers – to reinforce therapy programmes.
- Consultants, GPs and Community Teams – to ensure integrated care. We value interdisciplinary collaboration and believe it is critical to long-term success in complex rehabilitation.
What technologies do you use in your rehabilitation programmes?
We offer a wide range of rehabilitation technologies, including:
- Functional Electrical Stimulation (FES) – including the RT300 bike, Bioness L300 Go, Intellistim and other NMES devices.
- AlterG Anti-Gravity Treadmill – for gait retraining without full weight-bearing.
- Exoskeleton and robotic devices – for assisted walking and upper limb recovery.
- Balance training systems including the LiteGait which uses a harness and simultaneously controls weight bearing, posture, and balance for use over treadmill or over ground.
- Virtual reality and gamified rehab tools – to improve engagement and outcomes. These tools support neuroplasticity, motivation, and progress beyond traditional therapy alone.
How do you measure outcomes?
We use a combination of standardised clinical outcome measures, functional tests, and client-reported outcomes. Examples include:
- 10 Metre Walk Test (10MWT)
- Timed Up and Go (TUG)
- Berg Balance Scale
- Manual Muscle Testing
- Goal Attainment Scaling (GAS)
We also track client feedback and progress toward personalised SMART goals. Case managers receive regular updates in line with their reporting schedule.
Can clients be discharged and return to you later?
Absolutely. We support episodic rehabilitation, where clients may be discharged once they reach goals, then return if new needs arise or circumstances change. We value long-term relationships and continuity of care, even when therapy is paused.
What should I do if I want to refer a client or know more about your services?
Whether you’re managing a single case or looking for a trusted partner for complex rehab referrals, PhysioFunction is here to help. For further details or if you have any questions, please,
- Email us at: rehab@physiofunction.co.uk
- Call us on: 0800–043-0327
